Frequently Asked Questions
Technically yes. We believe in giving great clothes a second chance, so we thoroughly source every garment in secondhand markets and vintage vendors in Europe. Gemme Collective garments have traces of previous life and small imperfections that we are happy to keep as there is beauty to them. That said, every Gemme Collective piece undergoes repair, remake and cleaning procedures to make sure they feel new and are safe for use.
is a creative and sustainable approach to recycling and reusing materials to give them a new and often improved purpose. It involves taking discarded or unused items and transforming them into something of higher value, utility, or aesthetics without breaking them down into their original raw materials.
Deadstock refers to brand-new, unused, and often vintage material that were manufactured but never used by brands or sold toconsumers. These fabrics are typically
stored in a warehouse, stockroom, or storage facility for an extended period of
All our products are produced and/or upcycled in our micro factory in central Stockholm.
At Gemme Collective, our garments are tailored in EU sizes, ranging from 34 to 44, or XS to L. We intentionally design most of our styles with a loose or relaxed fit, accommodating a broader size spectrum based on individual styling preferences.
For context on fitting, please refer to our size recommendations and the model's measurements provided in the product description.
As each product is unique, we also provide customization services upon request. For such inquiries, reach out to us at email@example.com
By customizing existing garments, you can address issues like size, fit, or style preferences without discarding the old clothing. Or maybe you just want the perfect sleeve length on your new Gemme garment? This is why we offer a customization service. So, if you want to make a garment a 100% you, just ask us by mailing firstname.lastname@example.org
The products and sizes displayed on our web store reflects what we currently have in stock. As all our products are unique and one of a kind, they are out of stock when sold. However we have several garments in the same silhuettes and qlty. So If you wish to receive further information regarding your favorite style, pls sign up to "Get notified when back in stock"
Most part of our pre-loved luxury selection comes from auction houses in Japan, the world’s biggest market for pre-loved luxury.
They all come authenticated by third party professional authentication services performed by the auction houses in Japan. In most cases they also come with serial numbers.
All rentals start with you contacting us at email@example.com to let us know when you would like to rent the product and we will let you know if it is available. You will have to share with us a proof of identity (e.g., email us a copy of your passport, driver’s license or identity card) before the booking is confirmed.
Pls read full rental terms here
We offer our full selection of Pre-loved Luxury and some selected garments from our collections, up for rent. Do you need that special piece for that special occasion, go in and have a look at what we have to offer. The selection is constantly being updated. Find it here
Shipping and Returns
Gemme Collective ship to the Nordic and EU countries.
A shipping cost is added for all orders above 3000 sek/ 300€ and is as follows;
Sweden: Standard delivery charge 99 SEK. Delivered to pick up point in 1-3 days.
EU: Standard delivery charge 10 EUR delivered to pick up point in 3-5 days.
For mor info abou our shipping policy, pls read here
How to make a return;
If the product(s) is within the requirements for a return (please refer to our Refund policy here and do us follows:
- Contact us at firstname.lastname@example.org. We want your feedback on why you are not satisfied with the product/s
- Place the product(s) in the original shipping box/bag, or any other solid carton box or plastic bag.
- Please put the return form (if applicable) in the box or bag.
- Close the box or bag and tape it securely.
- Place the return label your received with the delivery (if applicable) on the package over the prior delivery information.
- Return at your nearest delivery point.